Boutique Inn Manager Couple (Live-In) – Hands-On Hospitality & Operations

We’re on the search for a vibrant, self-motivated Live-In Innkeeper Couple to lead daily operations and the guest experience for the Gateway Lodge Catskills, our 11-room boutique mountain inn located steps from Belleayre Mountain. The Lodge serves as a premier, comfortable home base for guests enjoying the Catskills year-round—whether they are here for skiing, hiking, world-class fly fishing, or attending weddings at nearby farm estates. We need a duo who thrives on being the "ultimate local hosts," providing a warm, unfussy, and impeccably run environment for families and friends who come to play, explore, and gather in the Catskills.

As the primary management for the property, you will be the lead executors of both the guest journey and the Gateway’s digital presence. This includes the professional management of our reservation system and group room blocks, as well as driving the property’s story through active social media engagement. This is a truly hands-on role where you personally manage the daily rhythms of the property: you’ll be in the kitchen prepping a signature breakfast and occasionally handling on-site catering for groups, as well as executing the meticulous housekeeping required to keep our 11 rooms guest-ready. You’ll also be responsible for the "curb appeal" and functionality of the inn, which includes staying on top of supplies, light maintenance and repairs. While you’ll have occasional hourly help with housekeeping and maintenance and the support of an engaged ownership team, you are the consistent, professional anchors who ensure our guests return to a flawlessly maintained and spirited mountain lodge.

Key Responsibilities (Not Exhaustive)

Guest Experience & Hosting

• Be the on-site host for all guests from arrival to departure. 
• Personally greet guests, manage reservations, pre and post stay communications, and handle special requests.
• Offer local recommendations and ensure a high-touch, memorable stay
   

Breakfast & Kitchen

• Prepare and serve breakfast daily for our guests as well as snacks, refreshments and occasionally dinners.
• Manage menu planning and food prep with creative freedom. 
• Maintain a clean, organized, and professional kitchen including managing inventory/supplies.
• Execute onsite small events such as meetings and social gatherings including catering, set up and service in coordination with local vendors when required.
   

Housekeeping & Property Oversight

• Keep common areas tidy; perform room turnovers and laundry as needed
• Handle basic maintenance issues; escalate larger tasks to maintenance staff
• Maintain adequate supply inventory levels.
   

Group Stays & Events

• Support occasional on-site group bookings and events
• Coordinate with external vendors and event partners as needed.

Marketing and Community Relations

• Serve as the inn’s friendly face—engaging naturally with local partners, businesses, government, and the community
• Support awareness efforts by posting updates on social media, helping encourage reviews, and attending local events

You Bring

• Experience in inns, B&Bs, or boutique hotels or similar hospitality settings.
• Confidence in cooking for groups, especially breakfast and the ability to bake.
• A guest-first mindset and welcoming presence
• Strong organizational skills and comfort working solo, entrepreneurial owners mindset
• Familiarity with booking/messaging tools and basic hospitality tech
• Appreciation for nature and experience in outdoor settings 
• Bonus: event experience, light handyman skills, marketing/pr or Catskills/local area knowledge
   

 What You Get

• Housing provided on site
• Competitive salary + performance bonuses
• Support from engaged owners
• A lifestyle immersed in nature, community, and hospitality
• Career mentorship via access to leaders from the hospitality, wellness and travel industries is available.
   

This is a rare chance to run a beautiful lodge with all 5 star reviews on Google, and shape guest experiences through your spirit of hospitality. If this sounds like your dream lifestyle, we’d love to hear from you.

If Interested and Qualified: Send a brief intro, resume, and summary of your hospitality and culinary experience.  

Job Requirements & Disclosures

• The role involves physical activity such as climbing stairs, lifting, kitchen work, and standing for extended periods.
• The inn is a historic, multi-level property and is not ADA-compliant or wheelchair-accessible. On-site housing is not ADA-compliant.
• If you have questions about your ability to perform the essential functions of the role with or without reasonable accommodation, please reach out before applying.
• This job description outlines the general responsibilities of the role and is not exhaustive. Duties may evolve over time.
• Because on-site presence is essential to guest care and daily operations, residing in the provided housing is a condition of employment.
• Employment is at-will and may be ended by either party at any time, in accordance with applicable laws.
• We are an equal opportunity employer and welcome applicants from all backgrounds.

If Interested and Qualified: Send a brief intro, resume, and summary of your hospitality and culinary experience to  Lou@ventureshospitality.com