Lodgekeeper - Postcard Cabins Lisbon, Ohio

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Lodgekeeper for the Postcard Cabins Beaver Creek in Lisbon, Ohio

Job Purpose:

The Lodgekeeper’s responsibilities include sorting, treating, laundering, drying and folding cabin linen while providing guest support to internal and external customers.

To be successful as a Lodgekeeper, you should demonstrate excellent organizational and interpersonal skills. 

Lodgekeeper Responsibilities:

• Sorting, washing, drying, pressing, and folding clothing and other textile items.
• Removing stains from items using the appropriate procedures.
• Tracking which items belong to whom.
• Keeping an updated inventory of laundry detergents and supplies.
• Restocking supplies.
• Prepare for the following day’s shift by packing linen bags, preparing welcome materials, re-stocking cleaning kits, and performing cleaning on laundry equipment.
• Tracking maintenance and repairs on laundering equipment.
• Ensuring that the facility remains clean at all times.
• Anticipating and responding to customers' queries, concerns, and complaints.
• Maintaining BOH office and breakroom areas. 

Lodgekeeper Requirements:

• High school diploma or equivalent is advantageous.
• Hotel laundry experience highly desirable.
• Prior experience in a similar role is preferable.
• Familiarity with cleaning detergents and laundering equipment.
• Ability to stand for long periods.
• Capacity to lift up to 20 pounds unaided.
• Basic arithmetic skills.
• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Personable disposition with a knack for customer service.
• Available to work evenings.
• Available to work weekends. 

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program